HARVESTER

    Privacy Policy

    Last updated: October 26, 2026

    This Privacy Policy explains how [LEGAL ENTITY - CONFIRM] ("Five Star Harvester", "we", "us") collects, uses and protects information when you visit fivestarharvester.com, book a call with us, or use our done-for-you Google review service.

    Information we collect

    • Information you give us: your name, business name, email address, phone number and anything you share when you book a call, fill in a form or become a client.
    • Client customer data: when you become a client, you provide your customers' names, phone numbers, email addresses and service details so we can send review requests on your behalf.
    • Payment information: payments are processed by Stripe. We do not store full card numbers.
    • Website usage: basic technical information such as browser type, pages visited and IP address, collected by our hosting and scheduling providers.

    How we use information

    • To schedule and hold calls, respond to inquiries and provide customer support.
    • To deliver the service: sending review requests and follow-ups by text and email, drafting review replies and preparing reports.
    • To bill for the service and keep business records.
    • To send service-related messages, such as appointment reminders and account notices.

    Client customer data

    We process our clients' customer data only to provide the service our clients request. We do not sell it, and we do not use it to market our own services. Clients are responsible for having permission to contact their customers.

    Text messaging (SMS)

    If you provide your mobile number and agree to receive text messages, we (or a client of ours, through our service) may send you messages related to appointments, your account or a review request. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help.

    No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties. This does not include service providers who help us deliver messages on our behalf.

    Who we share information with

    We share information only with service providers that help us run the service, under their own privacy and security terms:

    • Scheduling and CRM (HighLevel)
    • Review request delivery (Heysegment)
    • Text and email delivery (for example Twilio, Mailgun or SendGrid)
    • Payments (Stripe)
    • Website hosting (Cloudflare)
    • Google, when you connect your Google Business Profile so we can request and reply to reviews

    We may also disclose information if required by law or to protect our rights.

    Data retention and security

    We keep information for as long as needed to provide the service and meet legal and accounting obligations, then delete or anonymize it. We use reasonable safeguards, but no method of transmission or storage is completely secure.

    Your choices

    • Reply STOP to any text message to stop receiving texts.
    • Use the unsubscribe link in any email to stop receiving emails.
    • Contact us to access, correct or delete your information.

    Children

    Our service is for businesses and is not directed to children under 13.

    Changes

    We may update this policy. The "Last updated" date shows when it last changed.

    Contact

    [LEGAL ENTITY - CONFIRM], [CITY, STATE - CONFIRM]. Email: [CONTACT EMAIL - CONFIRM]